Citizens

Lifeline Customer Opt-In Form

Lifeline is a federal program dedicated to making phone and internet service more affordable for low-income households. This benefit provides eligible consumers with a monthly discount of up to $9.25 for qualifying plans.

Lifeline Customer Opt-In Form
  1. Qualify - Apply now to confirm you qualify for the Lifeline Program. You may be eligible to get Lifeline based on your income or participation in a government assistance program. Apply Here.
  2. Sign Up to Get Lifeline - Let Citizens know you want to apply your Lifeline benefit to your services at Citizens by completing our Opt-In Form. Once we sign you up, you will start getting your Lifeline Benefit as of the 1st day of the next month.

Eligible Qualifying Person within household other than Account Holder and date of birth(DOB):

Please read and initial each of the following to participate in the Lifeline Program:

My household meets the income-based or program-based criteria for receiving Lifeline-supported service

I will notify Citizens within 30 days if, for any reason, my household no longer satisfies the criteria for receiving Lifeline. If my household no longer meets the income-based or program-based criteria, the household is receiving more than one benefit, or another member of the household is receiving program-supported service.

If I move to a new address, I will provide that address to Citizens within 30 days.

My household will receive only one Lifeline-supported service and to the best of my knowledge, my household is not already receiving a program-supported service.

The information contained in my certification is true and correct to the best of my knowledge.

I acknowledge that providing false or fraudulent information to receive Lifeline benefits is punishable by law

I acknowledge that I may be required to recertify my continued eligibility at any time. My failure to recertify as to my household's continued eligibility will result in de-enrollment and the termination of my Lifeline benefits.

I acknowledge that my participation in the Lifeline program does not relieve my obligations to adhere to Citizens' posted rates, terms, and conditions, or other rules and regulations or tariffs that govern the services I receive.

I certify that I reviewed the above disclosures and consent to Lifeline program enrollment.

I certify that: I have confirmed my eligibility for the Lifeline through the National Verifier using: (Select One)

Are you transferring your Lifeline benefit from another company to Citizens?